INTRODUCTION

Welcome to VNR Health & Wellness Consulting, LLC. By purchasing or participating in our services, you agree to the following Terms & Conditions, Refund Policy, and Privacy Policy.

If you have any questions, please contact: rizza@vnrhealth.com

TERMS & CONDITIONS

1. Services

VNR Health & Wellness Consulting, LLC provides coaching services designed to support personal and/or professional development. These services may include 1:1 coaching, group coaching, digital programs, and/or educational content.

Coaching is not therapy, medical care, or mental health treatment.

2. No Medical Advice

Although services may be provided by a licensed nurse practitioner, coaching services are not medical care and are not intended to diagnose, treat, or cure any medical condition.

You should consult your healthcare provider for medical concerns.

3. Client Responsibility

By engaging in services, you acknowledge:

  • You are responsible for your own decisions and actions

  • Results are not guaranteed

  • Success depends on your participation, effort, and implementation

4. Payment Terms

  • Payment is required prior to the start of services unless otherwise agreed

  • Payment plans must be completed in full

  • Failure to complete payments may result in suspension of services

5. Intellectual Property

All materials, content, and resources provided are the intellectual property of VNR Health & Wellness Consulting, LLC and may not be copied, shared, or distributed without permission.

6. Confidentiality

We respect your privacy and will keep your information confidential, except where disclosure is required by law.

7. Termination

We reserve the right to terminate services if:

  • There is inappropriate behavior

  • Payment obligations are not met

  • The coaching relationship is no longer productive

REFUND POLICY

1. General Policy

Due to the nature of coaching services, all sales are final unless otherwise stated below.

2. Coaching Programs

  • Refund requests must be submitted in writing.

  • A full refund may be requested within 48 hours of purchase, provided that no coaching session has occurred.

  • Once coaching services have begun, all sales are final and all payments are non-refundable.

  • Missed sessions are non-refundable. Sessions may be rescheduled with at least 24 hours' notice, subject to availability.

3. Payment Plans

  • Payment plans are a commitment to the full program

  • Payments must be completed regardless of participation

4. Exceptions

Any exceptions to this policy are at the sole discretion of VNR Health & Wellness Consulting, LLC.

5. Contact

If you have concerns, please contact: rizza@vnrhealth.com

PRIVACY POLICY

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Payment information (processed securely via third-party providers like Stripe or PayPal)

  • Any information you voluntarily provide

2. How We Use Your Information

Your information is used to:

  • Provide services

  • Communicate with you

  • Process payments

  • Improve our offerings

3. Data Protection

We take reasonable measures to protect your personal information. However, no system is 100% secure.

4. Third-Party Services

We may use third-party platforms (e.g., Stripe, Kajabi, email providers) to deliver services and process payments. These platforms have their own privacy policies.

5. Sharing Information

We do not sell or share your personal information with third parties, except as required by law or to provide services.

6. Your Rights

You may request to:

  • Access your data

  • Update your information

  • Request deletion of your data

Contact: rizza@vnrhealth.com

7. Updates to This Policy

We may update this policy at any time. Updates will be posted on this page.

FINAL ACKNOWLEDGMENT

By purchasing or participating in services from VNR Health & Wellness Consulting, LLC you acknowledge that you have read, understood, and agreed to these Terms, Refund Policy, and Privacy Policy.